Updated: June 17th, 2024

Dirty Diesel Customs is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website or use our services.

What we collect

We may collect personal information such as the following:

  • Name
  • Contact Information such as email address, phone number, shipping address
  • Demographic information such as postal code, preferences and interests
  • Device, IP address, browser type, and referring website
  • Other information relevant to customer surveys and / or offers

What we do with the information we gather

We use this information for communicating with you, processing your orders, and providing customer support including; website hosting platforms, CMS systems, payment processing providers, shipping service providers, analytics and metrics platforms, and cookie consent .  We also use this information for internal record keeping, analyzing trends, improving our products, understanding your needs, and personalizing your experience on our website.

If you’ve signed up for marketing communications, we may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the information which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Sharing Your Information

We may share your personal information with third-party service providers who help us operate our website and fulfill orders.  We may also share your information in response to legal requests or to protect our rights and property. 

We will not sell, or lease your information to third parties.

We will not distribute your personal information to third parties, excluding the website operation and order fulfillment clause above, unless we have your permission, or are required to do so by law. 

We may use your personal information to send you promotional emails about third parties which we think you may find interesting if you have opted in to receive marketing communications.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

We use cookies and similar tracking technologies to collect information about web page traffic, your browsing activities on our website, and preferences in order to improve our website and tailor it to customer needs.  Additionally we may also use cookies to apply discounts to your purchases if applicable. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Depending on your region you can choose to accept or decline unnecessary cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you do decline cookies certain web functions may not operate correctly, preventing you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest.  However we do not have any jurisdiction over external websites.  We are not responsible for the protection and privacy of any information you provide on external sites. These sites are not governed by our privacy policy.  Please review the privacy policy of each site you visit.

Controlling your personal information

You may request to gain access to your personal information we have collected, rectify or edit that information, or have all your information that we have stored removed at any time by Selecting Your Region Below:

Canada

United States

Europe

Australia / New Zealand

Japan


If your region was not in the list above, you may request a copy, correct, or request deletion of your personal information which we have stored by emailing us directly at: Support@dirtydieselcustoms.com

You may also fill out a "Do not sell my information" request form in the links listed above, however we as a rule, we do not sell any of your data.

You may also restrict the collection or use of your personal information in the following ways:

  • When filling out forms, if you do not wish for us to collect your personal information, ensure you have not opted in for marketing (The checkbox for subscribing to marketing communications has not been selected).

 

If you believe that any of your personal information that we have stored is incorrect or incomplete, please email us at the above address or follow the above applicable regional link. We will promptly correct any information.

We may update this policy from time to time in order to maintain compliance with new laws and regulations and these updates may be found on this page.